Shipping Policy
At GLAM DECK Jewellery, we make sure your pieces reach you just as beautifully as they were made
Processing Time
All orders are processed within 1–3 business days after confirmation. For custom or made-to-order jewellery, processing may take 5–10 business days.
Shipping Time
Once dispatched, delivery typically takes:
Please note that delivery times may vary due to external factors like weather, courier delays, or peak seasons.
Shipping Charges
Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/email to monitor your delivery status in real time.
Packaging
All our jewellery is carefully packed in secure, aesthetic packaging to ensure it reaches you in perfect condition.
Delays
While we aim to deliver within the estimated time, delays can occasionally occur. We appreciate your patience and understanding.
Incorrect Address / Failed Delivery
Please ensure your shipping details are accurate. We are not responsible for delays or losses due to incorrect addresses. Re-shipping charges may apply.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with proper proof (photos/videos), and we’ll assist you promptly.